Frequently asked questions

Open Work → Time and select a client and project. A service is optional. Start the timer and stop it when you finish. Check the saved entry afterwards. You can add forgotten time manually.

Open Work → Tasks. The start page shows your overview. Choose New task to create an entry. Give it a title in its details and add a date and project if needed. Changes save automatically. The first-task guide takes you through the steps.

Open Work → Projects. Create the client first if needed, then assign your project to it. Each project has Overview, Work, Knowledge, Time & money and More. Hours, Budget, Receipts and Services are under Time & money.

Open Finance → Travel expenses and create a trip with dates and a purpose. Add the relevant legs, expenses and receipts. Check the details before completing and exporting the trip. Calculated values still need to be checked for your particular case.

Open Work → Reports and select the period and filters. Available views and export options depend on your plan. Check the options in the export dialog. The page title is Insights. You can also find it by that name in Help search.

Open Presence → Creator Site. Edit your profile, add content and links, then check the public preview. Review publication and the link in Share before sending it to anyone.

Open Settings. Company details and Branding are separate areas. Available changes depend on your permissions and plan. Customise visible app menu entries separately under More → Customise menu.

The employee area is currently marked as a coming feature. It does not yet offer a regular invitation flow. Multiple workspaces are separate from this and do not mean that team invitations are already available.

The pricing page shows current plans and included features. Check your own subscription and usage under Subscription & Billing and Usage & Allowances in Settings. You can also see there whether a feature needs an upgrade.

Open Import/Export data in Settings. Choose an available import for your data type and check its template and field mapping. Files from another tool may need preparation. Review the preview and error messages before importing.

You can email hallo@klausi.app without signing in. Sign in to Klausi to open a support ticket. Describe the affected area, your steps and the error message. Do not include passwords, access tokens or confidential client data.

The public roadmap shows the status of feature requests. Voting and commenting require sign-in. A planned item does not mean that the feature is already available in your account.